Privacy Policy — jl7.com

jl7.com ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the jl7.com platform ("Platform"). This Privacy Policy describes how jl7.com collects, uses, stores, shares, and protects personal data in connection with the operation of our online gaming and sports betting services, which are primarily offered to players in the Philippines.

This Privacy Policy is issued in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). jl7.com also operates in accordance with the data handling requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).

This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy. By using jl7.com, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform and contact our support team to request account closure.

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of jl7.com after any update constitutes your acceptance of the revised policy.

jl7.com collects the following categories of personal data from registered players and, in some cases, from visitors to the Platform:

jl7.com does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion request.

jl7.com collects personal data through the following means:

• Direct Registration: When you create a jl7.com account, you provide identity and contact data directly through our registration form.
• KYC Verification: When you submit identity documents for account verification, we collect and process the information contained in those documents.
• Deposits and Withdrawals: When you make a financial transaction on jl7.com using GCash, PayMaya, BPI, BDO, or Metrobank, we receive transaction confirmation data from the relevant payment provider.
• Platform Usage: As you use jl7.com — browsing games, placing bets, participating in promotions — our systems automatically record your gaming activity and technical data.
• Cookies and Tracking Technologies: jl7.com uses cookies and similar technologies to collect technical data about your device and browsing behaviour on the Platform. See Section 6 for full details.
• Customer Support: When you contact our support team via live chat or email, we collect and retain records of that communication.
• Third-Party Verification Services: We may receive identity verification data from licensed KYC service providers engaged to assist with document authentication.

jl7.com processes your personal data for the following purposes, each of which has a lawful basis under the Data Privacy Act of 2012:

• Account Operation: To create, maintain, and manage your jl7.com player account, including processing your login, managing your balance, and recording your gaming history.
• Transaction Processing: To process deposits and withdrawals in Philippine Peso (PHP) via your chosen payment method, and to maintain accurate financial records.
• Identity and Age Verification: To verify that you are at least 21 years of age and to confirm your identity in compliance with PAGCOR requirements and Philippine AML regulations.
• Regulatory Compliance: To meet our obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012. This may include reporting certain transactions or player data to PAGCOR or the Anti-Money Laundering Council (AMLC).
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats to the Platform.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer self-exclusion, deposit limits, and other responsible gaming tools.
• Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Platform Improvement: To analyse usage patterns and technical data to improve the performance, features, and user experience of jl7.com.
• Marketing Communications: With your consent, to send you information about promotions, bonuses, and new features on jl7.com. You may withdraw this consent at any time.

jl7.com does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data only in the following limited circumstances:

• PAGCOR and Regulatory Authorities: jl7.com is required to share certain player data and transaction records with PAGCOR as part of our licensing obligations. We may also be required to report to the Anti-Money Laundering Council (AMLC) or other Philippine government agencies where required by law.
• Payment Processors: To process your deposits and withdrawals, we share necessary financial data with licensed payment service providers including GCash, PayMaya, and partner banks (BPI, BDO, Metrobank). These providers are bound by their own privacy and security obligations.
• KYC Verification Providers: We engage licensed third-party identity verification services to assist with document authentication. These providers process your identity data solely for verification purposes and are contractually prohibited from using it for any other purpose.
• IT and Security Service Providers: We work with trusted technology partners who provide hosting, security monitoring, and platform infrastructure services. These partners access only the minimum data necessary to perform their contracted services.
• Law Enforcement: jl7.com will disclose personal data to Philippine law enforcement authorities where required by a valid court order, subpoena, or other lawful legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of jl7.com's business, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties with whom jl7.com shares personal data are required to handle that data in accordance with applicable Philippine data protection law and are prohibited from using it for purposes beyond those specified in their agreements with jl7.com.

jl7.com uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your login session, and collect technical data for security and analytics purposes. The following types of cookies are used:

• Essential Cookies: These cookies are strictly necessary for the Platform to function. They maintain your login session, remember your language preferences, and enable core gaming features. These cookies cannot be disabled without affecting Platform functionality.
• Analytics Cookies: These cookies collect anonymised data about how players use jl7.com — which pages are visited most, how long sessions last, and which features are used. This data helps us improve the Platform. Analytics data is aggregated and does not identify individual players.
• Security Cookies: These cookies help jl7.com detect and prevent fraudulent activity, including account takeover attempts and bot activity.
• Preference Cookies: These cookies remember your settings and preferences on jl7.com, such as your preferred game category or display settings, to personalise your experience.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from logging in and using the Platform. jl7.com does not use third-party advertising cookies or cross-site tracking technologies.

jl7.com retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the Anti-Money Laundering Act (AMLA) and PAGCOR requirements.
• KYC Identity Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant KYC process.
• Gaming Activity Logs: Retained for a minimum of three (3) years for operational and regulatory purposes.
• Customer Support Records: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jl7.com's data disposal procedures.

jl7.com implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and jl7.com is encrypted using industry-standard SSL/TLS protocols.
• Access Controls: Access to personal data is restricted to authorised jl7.com personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Firewalls and Intrusion Detection: Our servers are protected by enterprise-grade firewalls and continuous intrusion detection systems.
• Regular Security Audits: jl7.com conducts regular security assessments and penetration testing to identify and address potential vulnerabilities.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) on their jl7.com accounts for additional login security.
• Incident Response: jl7.com maintains a documented data breach response procedure. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission (NPC) within the timeframes required by the Data Privacy Act of 2012.

While jl7.com takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jl7.com login credentials and for notifying us immediately if you suspect unauthorised access to your account.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jl7.com:

• Right to Be Informed: You have the right to be informed about how jl7.com collects and processes your personal data. This Privacy Policy fulfils that obligation.
• Right of Access: You have the right to request a copy of the personal data jl7.com holds about you. Requests will be processed within 15 business days.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by jl7.com. You may update basic account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AMLA requirements.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may withdraw marketing consent at any time through your account settings or by contacting support.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Lodge a Complaint: If you believe jl7.com has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact the jl7.com Data Privacy Officer via the contact details provided in Section 14 of this policy. We may require you to verify your identity before processing any data rights request.

jl7.com strictly prohibits the registration and use of the Platform by any person under the age of 21 years. This is the minimum legal age for participation in casino-style gambling and online gaming in the Philippines as regulated by PAGCOR.

jl7.com does not knowingly collect personal data from individuals under 21 years of age. All registration attempts are subject to age verification, and accounts where the registered player is found to be under 21 will be immediately closed and any associated data deleted, except where retention is required for regulatory compliance purposes.

If you are a parent or guardian and believe that a minor has registered on jl7.com using false information, please contact our support team immediately. We will investigate and take appropriate action, including account closure and data deletion, as quickly as possible.

jl7.com primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.

Where personal data is transferred outside the Philippines, jl7.com ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include contractual data processing agreements that impose equivalent data protection standards on the receiving party.

jl7.com will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection without first implementing appropriate contractual or technical safeguards.

The jl7.com Platform may contain references to third-party payment services (GCash, PayMaya, BPI, BDO, Metrobank) and game content providers. These third parties operate under their own privacy policies, which are independent of this Privacy Policy.

jl7.com is not responsible for the privacy practices of third-party payment providers or game content suppliers. When you interact with a third-party payment gateway to complete a deposit or withdrawal, you are subject to that provider's terms and privacy policy in addition to jl7.com's policies.

We recommend that you review the privacy policies of any third-party services you use in connection with your jl7.com account, particularly GCash and PayMaya, which are the most commonly used payment methods among Filipino players on our Platform.

jl7.com reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform.

The updated Privacy Policy will display a revised effective date at the top of this page. Your continued use of jl7.com following the publication of any changes constitutes your acceptance of the revised Privacy Policy.

We recommend reviewing this Privacy Policy at least once every three months to stay informed about how jl7.com protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jl7.com, please contact our designated Data Privacy Officer (DPO):

Email: support at jl7com.net

Our Data Privacy Officer is responsible for overseeing jl7.com's compliance with the Data Privacy Act of 2012 and for handling all data rights requests from registered players. All requests will be acknowledged within 3 business days and resolved within 15 business days where possible.

If you are not satisfied with our response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through their official channels.

This Privacy Policy was last updated and is effective as of January 1, 2026. All previous versions of this Privacy Policy are superseded by this document.